For eligible online applicants within your jurisdiction who are living at the same address for the last few years (and with no criminal record or outstanding charges), a police background check online can be processed by your staff within as little as nine clicks! Since Police Record Check request was submitted online by an eligible applicant who already passed Electronic Identity Verification (eIV), all the details related to the application have been indexed by the Administrative Portal. Experienced police staff may review, analyze and process this information. Local and national databases reveal no hits of importance, allowing the staff member to issue the official results document by digitally signed email (or print, seal and mail) to the applicant.

Administrative Portal is the core system within your Police Service for processing applications from the public. It retrieves any request submitted from the public website and provides the tools needed to process the application. This provides a basic overview of key functions related to queues, personal work lists, reporting, inter-agency management and help among other features.

This provides a more detailed overview of how to process a Police Record Check request that is submitted online by the Public facing Web Portal. Staff review information, review the “Analysis screen”. Based on findings, the system allows the police staff member to confirm decisions and actions taken by the system. All access to local and national databases can be seen in a single view.

The Administrative Portal can process walk-ins as well. Using the same interfaces and processes associated with online applicants, the portal provides tools to simply and collect walk in information, include ID and documentation scans based on your requirements. This demonstration presents information collection, analysis of an applicant with an outstanding charge, auto preparation of disclosure documents and results dissemination.

An applicant with an active Criminal Record and an outstanding charge by way of an Arrest Warrant is demonstrated. The applicant also has a match of date of birth and gender with the national RCMP database where a Record Suspension is associated with with sexual offence listed in Schedule 2 of the Criminal Records Act.

Members of the public access this website like any other website. The applicant is prompted to create an account which indexes some of their basic information such as Surname, Given Name(s) and email. Once the account is created, they are then prompted to login to create a background check application. This demonstration introduces you to the History page where previous requests would be summarized. Once an application is submitted, the applicant is able to view the status of their request in real time, including when the results have been issued by email or mail (depending on the applicant’s choice on how to receive completed documentation). This demo shows how eIV is performed, the document is completed and payment is made. While the user in this case is fictitious for demonstration purposes, payment processes and other sensitive information have been blurred out.